With bad press around that little “oopsie” of a major economic recession and historic bailout earlier this century, Bank of America could use some good vibes from its customers.
Not happening, unfortunately.
In 24/7 Wall St.’s survey, about 44% of respondents said they had a negative experience with BofA’s banking and credit card operations. The company was among the worst of any in the survey.
And don’t leave employees out!
The company paid $2 million in fines in 2013 for a decade of racial discrimination against 1,100 employees. It also paid to settle a gender bias lawsuit last year.
Keep on keepin’ on…