While the Dillard family may be happy with their jobs, the typical Dillard’s employee is not. With a 2.6 job satisfaction rating on Glassdoor, for the fifth consecutive year, Dillard’s ranks among the worst companies to work for. Dissatisfied workers frequently cite unrealistic sales quotas and poor management
practices. Not only is employee morale suffering at Dillard’s, but it seems business is as well. In keeping with a nationwide trend among department stores, profits are down. The company posted net income of $269.4 million in its fiscal 2015, down from $331.9 million the previous year.
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