1) Direction at the top of the company is poor. Not much confidence in the top execs.
2) Too much focus on cost-side of the equation, a result of poor revenues for many quarters.
3) Shoemakers

children with technology for employees – i.e., 4-year cycle for laptop replacement, not a lot of internal Mac support, poor local support for IT issues.
4) Push for ‘co-location’ after years of allowing work-at-home …

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