Walgreens claims to be a pharmacy, however, a pharmacist is not regularly on duty. I suggest the entire store shut down if a pharmacist is not available. My insurance equitably pays for pharmacy provider services, according to Walgreens terms. This creates a misconception to the customers. As customers, the implied message is that all pharmacy needs shall be met during store hours. I
receive a text my Rx is ready and upon arrival, learn no pharmacist is on duty to dispense my medication, because, according to Walgreens business practice, if an individual store determines a pharmacist is not a financial asset, the pharmacist is sent home. This flies directly in the face of promised customer service, because I cannot pick the Rx up.
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