Express Scripts is a third-party administrator of prescription drugs for various commercial and government health plans, and is the largest pharmacy benefit management company in the country. The average employee rating of Express Scripts is 2.5 stars out of five, tied for the lowest rating of any U.S. company. Employees commonly cite incompetent management, difficulty maintaining work-life balance, and long hours as major drawbacks for working at the company. Many employees report working 10-hour days.
Though this is not the first time Express Scripts has ranked among the worst companies to work for, the company may be trying to turn things around. Earlier this year, Tim Wentworth took over as CEO. Chief executives can have an outsized impact on company culture, and some negative employee sentiment may have left with former CEO George Paz.