With 8,042 stores in 46 states, Family Dollar is nearly ubiquitous across the nation. It also ranks among the worst U.S. companies to work for. The majority of positions at the company are in customer service, which many employees cite as the best part of their job. The customer service aspect of working at Family Dollar is also often part of negative employee reviews, however. Unqualified managers and poor work-life balance are the most commonly cited complaints on Glassdoor. One Family Dollar worker in Michigan complained succinctly, “low pay, long hours, unrealistic expectations.”
Family Dollar was acquired by its former competitor Dollar Tree in July 2015. After the transaction, Gary Philbin was named CEO of Family Dollar, replacing Howard Levine. So far Philbin has not made a great impression on his employees, receiving an approval rating of just 36% on Glassdoor.
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