U.S. Cellular (Moberly, MO)

Tonight I went into your store to deal with discrepancies on my bill & then pay it. I signed in and took a seat with one woman in front of us. The associate Jamie Miller was helping a man & then helped the only other customer in the store purchase a case. Realizing my husband & I were next we then stood at the counter. Jamie then blatantly ignored us & went back to talking to the male she’s previously been with. More time goes by & he walks out of the store. She proceeded to stand there, not acknowledge us or attempt to help. I asked her what her managers name was & she snapped back “Thomas White” I asked when he would be in she said “probably tomorrow” I asked what time was best to call to speak to him & was told “oh I don’t know.” This entire time she stood there doing NOTHING! I asked how long it would be until she helped us & she got hateful & told me “well I’m actually in between 2 things right now but once I finish up or she does (referring to the only other associate in the store who had been helping a woman this entire time) we’ll get to you” I then told her I’d be calling Thomas tomorrow & would be canceling my account with them. She responded (once again) hatefully “oh that’s fine” & I walked out. If this is how your associates are going to treat me when I pay $300 PLUS every month for 3 lines & 10 GB of data I will gladly take my business else where. If she hates her job so much replace her with someone who isn’t boldly rude to you customers!

CHECK THIS OUT  Holiday Inn Columbia East badd